Student Learning Outcomes for the Course

Upon completion of the course, students will be able to:

• Use terminology basic to filing functions within a records management program.
• Demonstrate application of alphabetic, numeric, subject, and geographic filing rules by indexing, coding, sorting, cross-referencing, and storing representative examples of business documents.
• Demonstrate processing of file requests, retrieval, charge out, and follow-up techniques by completing exercises using representative examples of business documents.
• Demonstrate using a database program to add, delete, manipulate, and edit records.